SHIPPING POLICY
DOMESTIC SHIPPING POLICY (CANADA & UNITED STATES OF AMERICA)
A. Shipment processing time :All orders are processed within 5-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
B. Shipping charges : Shipping charges and legal taxes (if incurred) for your order will be calculated and displayed at checkout.
C. Shipment estimated delivery time and costs:
Canada, by Canada Post : 3-5 business days / 15 cad
USA, by Canada Post : 5-10 business days / 30 cad
D. Shipment confirmation & Order tracking : You will receive a Shipment Confirmation email once your order has shipped. Tracking references info is being implemented and will be advised with shipment confirmation. Once fiwed, same will be active within 24 hours. Pls contact the company if any other information is needed at 514-560-2201 or info@yamointernational.com
E. Customs, Duties and Taxes : For all others countries except Canada and USA, products are first exported to the Yamo International representative office in this country. Shipment is then going from Yamo International country representative to the customer. Customer can collect direct to the local office too from its region. Basis above, no customs costs is charged to customer.
F. Damages : Yamo International web page (Yamolife) is liable for any products damaged or lost during shipping. If you received your order damaged, please follow teh Return Policy
INTERNATIONAL SHIPPING POLICY
G. Yamo International can only ship products to countries listed in Yamo International web page (https://maisondivine.org). Pls ensure your country is listed before to purchase. Any order asked to be delivered out of listed countries will be a full lost for the customer or affiliated.
H. For all others countries except Canada and USA, products are first exported to the Yamo International representative office in this country. Shipment is then going from Yamo International country representative to the customer. Customer can collect direct to the local office too from his region. Basis above, no customs costs is charged to customer.
I. Shipment estimated delivery time and costs:
Africa countries : 2-4 days from country representative / 10 cad
South America : To be fixed further
Europe : To be fixed further
Asia : To be fixed further